Terms of Sales

These General Terms and Conditions of Sale govern the contractual relationship between CLAIREDISTRI and its customer. Both parties accept these terms without reservation. The prices of products sold on www.my-glassmarbles.com include VAT. These prices do not include shipping or delivery fees. The applicable prices are those in effect on the day the order is placed, subject to availability. CLAIREDISTRI reserves the right to change its prices at any time pr...

Placing an order implies full acceptance of these Terms and Conditions by the customer. Any order validated by the customer is only considered effective after payment has been accepted. If payment is declined by the bank, the order will be automatically canceled. In the case of a typographical error regarding a product offered for sale (price, title, photo, or description), CLAIREDISTRI reserves the right to cancel any order.

Orders paid by credit card and validated by the customer will only be considered effective by www.my-glassmarbles.com once the relevant banking institutions have approved the transaction. In case of refusal, the order will be automatically canceled. Furthermore, www.my-glassmarbles.com reserves the right to refuse any order from a customer with whom there is a potential dispute.

Product photos and descriptions are not contractually binding. Orders are fulfilled subject to stock availability. A detailed invoice is available for each order once payment has been accepted, in the “My Account” section of www.my-glassmarbles.com.

Right of Withdrawal

In accordance with Article L 121-18 of the French Consumer Code, the buyer has a period of 14 days from delivery of the order to request a refund. The right of withdrawal must be exercised by sending a registered letter with acknowledgment of receipt to: CLAIREDISTRI – 74 rue du vieux Lavoir – 95470 Saint Witz. Return shipping costs are the responsibility of the customer. The returned product must be in its original packaging and in perfect condition. Products returned with postage due or cash on de...

CLAIREDISTRI is not liable for indirect damages or costs, including loss of data or information, or any damage arising from the use or inability to use the product. The same applies to any product modifications made by manufacturers. The liability of www.my-glassmarbles.com is in any case limited to the order amount and cannot be invoked for minor errors or omissions despite all precautions taken in the product presentation.

Right of Access, Modification, and Deletion of Data

The collection of personal data for distance selling is mandatory, as this information is necessary for processing and delivering orders, invoicing, and warranty management. Failure to provide this information will result in the order not being validated. The data collected under these terms is processed by CLAIREDISTRI. In accordance with the French Data Protection Law ("Informatique et Libertés"), data processing for www.my-glassmarbles.com has been declared to the CNIL under registration number 164...

These General Terms and Conditions of Sale are governed by French law. Any dispute concerning their validity, interpretation, or execution will fall under the exclusive jurisdiction of the Val d'Oise Court, France.